The challenge
When a client raised serious workplace-behaviour and patient-safety concerns; OCM ran a confidential misconduct investigation and guided the agency to a new code of conduct.
OCM was engaged to investigate allegations of long-term misconduct enacted by employees of a health sector facility. These allegations related to sexual harassment, physical violence, bullying, and harassment between staff. The facility also raised concern about discrimination and favouritism in internal recruitment, as well as risk to patient safety due to the behaviour of staff in the facility.
How we helped
Given the nature of the complaints made, the investigation was conducted in accordance with the relevant Public Interest Disclosure Act (PID Act).
Over 70 Council employees were interviewed during the investigation.
OCM investigators examined medical records, staff rosters, training materials, clinical procedures, and relevant correspondence.
In response to patient safety matters, OCM liaised with state-based regulatory agencies, including law enforcement.
Results that matter
Particularised allegations of misconduct were developed and formally put to nine current and former employees.
Allegations addressed a range of contemporary and historical matters.
An investigation report was prepared with evidence-based findings.
The report included recommendations relating to organisational and systemic issues.
Business improvement opportunities were identified as part of the recommended actions.
Our people
