Being a sustainable business goes hand in hand with being a responsible one. This responsibility forms the basis of our social licence to operate and reinforces the need to engage thoughtfully with our clients, suppliers, and communities.
Whether it’s through our behaviour, the impact we have on people and the planet, or the standards we apply when selecting our suppliers, we recognise the need to consistently reflect our purpose and values.
Responsible practice
We play a significant role in addressing important Corporate, Social, Responsible challenges and must hold ourselves to the highest levels of accountability, integrity and transparency. These principles guide every aspect of our work. By staying true to them, we move closer to our vision of becoming the best that we can be. A firm built on unwavering ethical and professional standards, grounded in integrity, and committed to delivering meaningful, lasting outcomes in everything we do.
Organisational Governance
OCM has developed a system of processes, practices and policies which reinforce the guiding principles that employees operate under, including, but not limited to, ethical conduct and workplace safety. Trust is one of our core values and is vitally important to maintaining our company’s position as a market leader. OCM continues to nurture and maintain the trust of all of its stakeholders, including the communities in which we operate.
Gaining trust starts with understanding the Code of Conduct, inclusive of our values and ethics statement and then putting it into practice every day. The OCM Code of Conduct explains our ethical standards and how we conduct business on behalf of OCM.
Community Involvement
OCM and its employees are dedicated to our roles as responsible corporate citizens. As a service provider in our industry, we have a responsibility to give back to the communities around Australia, whether it be through monetary support or voluntary commitment. Through various initiatives, we support children and families, Aboriginal communities and disaster relief programs. Our corporate donations and pro bono work help ensure we direct our resources where the most impact will be made.
The Environment
OCM is committed to protecting the environment and reducing waste. Wherever possible, we promote the efficient use of energy and natural resources and environmentally safe disposal methods. To this end, we routinely assess the impact of our activities have on the environment and implement programs based on a sustainability perspective to assess, avoid, reduce, and mitigate the environmental risk and impacts of activities. Specifically, we follow the principles of Reduce, Reuse, and Recycle as the primary initiative to support our environmental responsibilities. For example, in various locations, OCM has:
- Implemented recycling programs in our offices
- Operated a policy of a “paperless” office contributing to the reduction of waste, unnecessary recycling, and the reduction of physical facility storage space and its associated carbon footprint
- Installed drinking water filtration systems to reduce the use of bottled water
- Promoted sustainable travel by encouraging public transport use and offsetting flight emissions wherever possible
- Utilised Microsoft Teams to enable our teams to collaborate across Australia reducing the need for business travel
- Leased offices with a minimum energy rating, wherever possible
- Encouraged employees to take additional actions, both big and small, to help protect the environment such as participating in Earth Hour and Clean Up Australia day
Human Rights
At OCM, our human rights policies and efforts are focused on respecting the rights of all employees. We encourage a healthy, open, and inclusive working environment in which employees, suppliers, partners, and clients respect the value of human life and support social progress. OCM has policies in place to support human rights, including:
- A Workplace Health and Safety Policy which applies to all employees and ensures that employees are provided with a safe and healthy working environment. We recognise that an effective health and safety program is an integral part of every job activity in all of its operations.
- A Code of Conduct Policy that is committed to maintaining a workplace in which employees, can raise concerns on a confidential basis, free from discrimination, retaliation, or harassment, anonymously or otherwise.
- An Equal Opportunity and a Diversity Policy which is aimed at maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, colour, gender, gender identification, sexual orientation, family status, age, disability, or religion, or other basis, protected by applicable laws. We believe that a diverse workforce positively impacts our ability to innovate.
- An approach to accessibility to ensures that employees, with specific access requirements are recognised and barriers to their performance are removed wherever possible.
Employment Practices
OCM values and respects its employees. We are committed to providing direction for and leadership to our own people through the development and support of employment guidelines, policies, and practices designed to benefit both individuals and the company. To this end we:
- Promote flexible working conditions and a family friendly environment.
- Support an “employment equitable” work environment, free from discrimination of any kind. All employees share in this responsibility. Our working environment will, at all times, be supportive of the dignity and self-esteem of its employees.
- Our Code of Conduct Policy explains that harassment or discrimination of any kind undermines the integrity of our culture and will not be tolerated. All individuals have a right to work in a harassment-free and discrimination-free workplace.
Fair Operating Practices
OCM is committed to conducting its business ethically and in compliance with the letter and spirit of all applicable laws. Each employee is responsible for maintaining this standard of excellence by acting with Respect, Integrity, Independence, Professionalism.
OCM pledges to conduct business fairly, to promote fair competition, and to hold itself accountable for its own ethical practices. Our Code of Conduct sets out these principles, explains how we apply fair operating standards, and guides employees in representing OCM — including compliance with our Data Privacy and ICT Policy.
Consumer Issues
Strong client relationships are fundamental to our success. Our Client Feedback Program, allows us to gather client insights and incorporate them into our everyday business decisions.